I have a two month old Samsung flatscreen tv that needs to be repaired. I have gone back and forth with Samsung who insisted I ship the TV to New Jersey. After some back and forth, I talked them into getting me in contact with someone local who could repair the TV. The ticket number given to me by Samsung could not be found by TK Electronics. The gentleman at TC Electronics was not very nice on the phone and did not offer any help on how I could get assistance from Samsung or him. The impression I had from his is that he was just too busy to help me get my TV fixed. Well, to say the least, he has lost my business and I have resorted to shipping the TV to NJ.
Pros: only Samsung repairman name given to me in the puget sound
Cons: Absolutely no people skills whatsoever...
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