If you are not of European descent or are of the lighter persuasion, please do not expect any type of civilized service, or even if you are, you may not be treated well. The bartenders ignore you when you have clearly been there waiting longer than others.....and if you speak to the manager, PETE, he is very unprofessional and rude and does not take your complaints seriously. He approaches you with an attitude and you can instantly tell he is not concerned with the customer's satisfaction but rather his fellow employees' impression of him. It is apparent when you ask the unsatisfactory bar tenders, JD and Deanne to speak with their manager and they are more than happy to direct you to their less than professional buddy/manager PETE who dismisses your concerns with much attitude. We asked if Sam's Boat was a member of the better bb and got an eye roll and a shrug of the shoulders from PETE the manager. Please do not waste your money on a very prejudice and unprofessional business when there are plenty of other choices in Houston.
Cons: Slow service, prejudice rude, lax unprofessional mangagement
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