Its so funny to me how Bright House has these commercials about the hidden fees (the big asterik commercials) of other cable companies or satellite providers. Brighthouse is notorious for price gouging. They charge you for just about EVERYTHING imaginable, including a $10 fee to send your statement. I understand that nothing is free and if you want quality you must pay for it, but its a little ridiculous when the customer service representative gives you an amount due and when the bill comes in, its something completely different (generally more than what was stated in previous conversations). How can anyone budget and prepare appropriately? Economic times are tough for everyone these days and I just feel that companies like Brighthouse really don't care about their customers. They must make a buck wherever they can... We are thinking about getting satellite, but I don't know if that's any better. =o(
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