WOW, we have been renting from Felger's for years and have never run into ANY problems. As a matter of fact my family and I go there because we enjoy the service and how they treat us! When our kids were small he always offered life jackets, his staff help with picking out tubes (that never lost their air), and carried the tubes and our cooler to the bus. We never had any rude behavior at Felgers, and plan to be there this Monday to rent again (just the wife and I for a fun day). Everyone has their days, but I can tell you that the past 15 years or so I have not seen any of these behaviors (well, he does yell but if you are from the east coast that is nothing new!). Regardless of where you get your tubes, just remember to have a fun float and be kind on the river! :)
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