They failed to acknowledge their ordering mistake. They ordered a gown instead of a tea length dress, (which made no sense as it was for a bridal party with all tea length dresses), and blamed my daughter for their mistake. First they promised to make good on their mistake and after we drove two and half hours for alterations, the owner renegged on her employees promise. She was unbelievably rude and nasty to us as we stood in her store and never even tried to accomodate us. Do not shop here, save yourself from the abuse and aggravation that this establishment dishes out to customers who pay top dollar for their merchandise. Buying these dresses should be stress free and pleasant and this has been torture. We are now forced to go elsewhere for alterations because this owner is not smart enough to put the customer first.
Pros: There is nothing positive about this store
Cons: Unreasonable, rude, impossible to deal with
more