Well I wish I would have read this before trying to contact Topco per some legal advise. Long story short I rolled my car and my insurance company did not cover it. This I did not know until I saw a new account on my credit report. I disputed it because I had no dealings with anyone for that price. So the dispute came back and I got a bill (the first and only bill I ever got from the company 4 years later) so I naturally tried to get to the bottom of it as the insurance company should have taken care of it. The insurance company has since went out of business so it was my debt to eat SO I called to make contact and resolve.
I was met by a very unfriendly gentleman named Joel who then told me I was trying to skip out on paying my bill because I asked him if he could send a new copy of bill as I would like an updated one for my records. I also informed him that I planned on taking care of it, but I did not currently have the amount to pay it all off. I have never been treated so rudely by someone who wanted something. He wanted to argue with me and then tell me how irresponsible I was and that I was stalling and trying to skip out on the bill. Why would I call if I were trying to do that? They did not have any of my information and thankfully do not have my phone number. This (@#$^%&) then turns out to be the supervisor. So now I am left with filing a complaint with the link that I saw here.
People cannot even be honest and own up to their responsibilities anymore. Creditors wonder why people don't try to clean up their reports because this is what you are met with. I told him if it were up to me this would be the only thing left on my report, but that would not be fair to the towing company.
Cons: Everything you can imagine
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