I set an appointment 2 days in advance at the downtown location and showed up ON TIME only to be told I had no appointment. Then was accused of making the appointment at the Cherry Creek location - ummm I think I know who I called! REALLY! Then they asked if I could wait 1/2 hour...let's see they had 3 walk-ins waiting and 2 employees - really think they can get all that done in 1/2 hour! plus had customers in the pedi chairs already! They do not know what customer service is. Also had a poor experience at the DTC location, but decided to give them a try again since it was a different location - what a fool I was!!!
Pros: THEY DON'T KNOW WHAT PROS ARE!
Cons: CUSTOMER SERVICE
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