Dreaming Ant is the only real, complete video store I've ever found in Pittsburgh. The owner is passionate about film, with knowledge to match, and encourages the same in all the workers.
Come to Dreaming Ant for the selection (a never-ending stream of great films you'll not find elsewhere, and wouldn't think to look for on netflix), the recommendations, and the community - I love being there and watching the other customers with eyes wide, being drawn from film to film. It feels like a DVD/video store should.
Pros: Selection, passion for cinema, web site, expertise
Cons: Small location
more