I have been going to CCFW for about 2 years now. I loved having them so close (about a 2 min. drive or quick walk); however, I will not be going to them from this point on.
I suffered a miscarriage (1st and only pregnancy) this past December. I went to them to have it confirmed as well as for my follow up care. They treated me as if I was almost a nuisance. I would come in or call with questions regarding what was happening to me/my body and they would respond with ""oh yeah that's normal"" or ""don't worry about"" and just treat me as though I should know everything and not worry about anything and leave them alone. I'm sorry, all of this was completely new to me and and it was VERY upsetting to me and my husband.
I too never once saw or met with the actual MD, always the NP. While the NP was nice, I wanted to see my actual MD. I even saw her in the office while I was there, after my miscarriage, and she didn't even have the decency to pop her head in.
My final complaint regarding CCFW was just this past week. I went to Wellstar for an ultrasound set up by CCFW because of some pain I've been having for some time now. Upon arriving at Wellstar I was asked about my paperwork from CCFW. I did not have any paperwork from CCFW and that had to called in and faxed over. Once I was taken back into the doctor's office I was asked if I had come prepared for the appt. (meaning, had I followed CCFW's instructions). I was not given ANY instruction as to how I was to prepare for this appt. I looked and felt like an idiot because I did not come prepared when it was actually CCFW's fault that I was not properly informed. They did not give me any instructions or the proper paperwork. I was not surprised by this but VERY irritated.
Needless to say I will not be returning to CCFW for anything, which is sad being that they are so convenient to me.
Pros: quick drive or walk
Cons: MD never available, seemed annoyed.
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