The owner is very rude. He is not consistently rude, but lacks good customer service. He stares at groups of people, instead of coming around asking how everything is going. If you are sitting too long in busy and slow times, he will ask you to leave. He will stalk you to buy something within fifteen minutes of sitting down, but the waitress does not come around until a half an hour after you are seated. Sometimes it is better just to order from the bar.
Pros: fun karaoke night; reasonable prices
Cons: rude manager; slow waitress; so so food
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