Do not use this company under any circumstances. I am in the midst of having them install wood floors in my house and it is the worst experience I've ever had with a company. I went there because they had done an excellent job installing carpets in my house a number of years ago. So when we wanted to have wood floors installed we went back, even though we knew we were going to pay a premium price for their service. Obviously, something has changed in the management of the company. The communication with Mark Sperling is dismal. The job was started a month later than they promised. And now, about three quarters of the way into the installation, they ran out of wood. Evidently not all of it had been delivered. The man who Mr. Sperling contracted out to to do the installation is doing a great job. The floor looks beautiful, but running out of wood? Unbelievable. So now I have a not quite finished job, my house is in disarray and who knows when the rest of the wood will arrive? I wish I had just ordered the flooring from Home Depot at a third less the price and hired someone to do the installation. I can not emphasize that no one should use this company for anything.
Cons: Bad communication, terrible service, high prices
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