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Not well managed - Review by citysearch c | AMC CLASSIC Murfreesboro 16

AMC CLASSIC Murfreesboro 16

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Not well managed 8/1/2009

This place needs a good manager to whip it into shape. Improvements are needed in customer service; maintaining a clean environment and overall attitudes of the employees. I've been going to this theatre for about 4- 5 years and poor customer service is the norm. Last time I bought tickets for my family, I felt as if I was interupting a conversation between the ticket sales employees and the young woman who I encountered at the ticket booth displayed very poor customer service. A lot of room for improvement in this theatre; I bet the theatre could increase business by 10-20% under better management within 1 year. Pros: a lot of movie choices and show times Cons: dirty theatres; inconsistent customer service more
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