On unloading six sheets of Hardibacker board I noticed that two bottom sheets had black tire marks as if a forklift had driven over them. I Noticed that they loaded on the bottom with a cleaner one on top with some moldy stuff on its bottom side.
When I took them back the counter person would not even look at them and said she could not give me a refund. I explained that I lived an hour away and had purchased three replacements locally. She would not give me a refund.
If you must do business with these people be VERY VERY CAREFUL AND INSPECT EVERYTHING YOU RECEIVE. I certainly would not trust them much.
Pros: some nice tiles
Cons: sahallow knowledge and poor customer service and care
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