I found a great product on their website and decided to order some stuff while out of town. Bad move. They were so quick to send me my stuff that someone stole it right out of my mailbox while i was still traveling. What a bummer.
Vida tracked my package only to find out it had arrived and been stolen from my mailbox. She really gave me a good deal on a 2nd purchase and gave me a load of testers to ease the idea of getting my stuff stolen and having to pay twice.
She was great and really sweet on the phone. I'll definitely buy more from her because of the service.
Thanks VIDA!
Pros: Best Customer service i've had in a long time
Cons: I had to find out by having my package stolen
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