Everyone there goes way out of there way to help people in a way that no chain store ever will. I cant count how many things we have bought in recent years but these people have never let us down and their install people are wizards. They accomodate our every need and can actually Aanswer questions about the things they sell. Plus if they dont have it in their big warehouse they are always willing to order it for us even when its not a big purchase. It harkens back to a time before customer service consisted of picking options or screaming what you want to an electronic voice.
Pros: Service like no other place in or out of the city
Cons: ?
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