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AWFUL customer service - Review by citysearch c | Sona Dermatology & MedSpa of DFW - Grapevine

Sona Dermatology & MedSpa of DFW - Grapevine

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AWFUL customer service 8/12/2009

They are very nice to you when you go for consultation, but after you pay for the treatment they are just awful. They have no respect or consideration for your time. They change and cancell your appointments without warning... or just lose your appointments and ask you to come back whenever they find something else available. Worst of all... as an apology... you may get a call from the manager... ... who will promess to call you to reschedule your apointment... but it never happens... and you are stuck in a place you don't wanna be, paying for a treament you don't even want anymore just because you already paid $7000 worth of tratment. If I hadn't already paid I would not continue with them. DO NOT GO THERE!!!!!! more
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