We recenlty had a kitchen remodel along with a few additional upgrades done. The communication between the designer and contractor were extremely poor. Kitchen and Bath Authority and their contractor could never admit to any fault during the entire process. It was always someone elses fault. Very poor workmanship on Corian Countertop and would not fix even after numerous calls. They were very concerned about getting their money, but it's been 3 months since they installed the bamboo floor and they still haven't removed excess glue!!!!! They weren't experienced with type of stairrail we wanted but said "Oh, No problem"; then proceeded to charge us an additional $400 because it took them two days to complete. Also damaged glass during install and didn't fix!! Very Very expensive and Very poor communication, customer service, and overall work.
Pros: Cant think of any
Cons: Very Poor Customer Service
more