After reading the positive reviews here, I went to Gold Rush Jewelers to have my diamond solitaire reset into a brand new mounting. Ira was so nice and friendly, I felt comfortable and had no worries. A customer in the store even told me how wonderful Ira's work is, and how pleased she is with everything. So, then why is the workmaship on the resetting so poor? What happened? My diamond is titled, the prongs have been bent and are not straight and the overall look of the setting is shameful. The new setting was perfect when I brought it in and Ira pre-set the stone in front of me. Then he went into the back of the store and something must have gone wrong. I don't know what happened, but when you look at the basket setting, the prongs are uneven and the stone itself is sitting on a slant instead of being properly set. A part of me wants to go back and ask him what happened and also ask that he correct the problems. But on the other hand, I am afraid that he may do even more harm to the ring. I mean, if he could not properly set a stone in a basket setting when it was perfectly new, how is he going to deal with the setting now that it had been "damaged"?
Pros: Friendly, Very Knowledgeable
Cons: Poor Quality
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