I had given a friend a $100 gift card, but when she went to redeem it, was only given $70 in credit. Admittedly, I have been tardy in contacting the Spa to resolve the matter. Nonetheless, the Spa still has my $30 in addition to what my friend had to pay for her services. The Spa only tends to return my calls during working hours even though I know that the contact person may be working after 5:00. To date I have had no resolution.
Pros: Well-known
Cons: Appears to be unwilling to honor the full amt of gift card.
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