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HORRIBLE FIRST IMPRESSION!!! - Review by citysearch c | Broadway Oyster Bar

Broadway Oyster Bar

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HORRIBLE FIRST IMPRESSION!!! 8/1/2009

This was our first visit to this restaurant. We called ahead to see what the parking situation was and they told us the restaurant has a private parking area for patrons and street parking if that was full. When we got there, there was a $10 charge to park in their lot (and no available street parking due to a ball game). I personally was very excited to get a Muffuletta which is listed on their website on their menu. I'm not big on Cajun food, so this really was the only thing I wanted to get from there. It was my birthday so we had a party of 6 and needed a minute to look at the menu. The waitress came back to our table several times and never mentioned anything that they didn't have. When we tried to order Muffulettas, we were then informed that they didn't have the bread so they couldn't make them. I asked the waitress if we could have one on a different kind of bread, she went to check and came back telling me they now had none of the ingredients needed to make a Muffuletta. We decided to leave since it was my birthday and I didn't like anything else on the menu. Our drinks (that we had ordered as soon as we came in) cost us $18. So we spent a total of $48 to spend a few minutes in their restaurant and didn't even get to eat the food. The owner (who was standing 10 feet away from our table) didn't think it was neccessary to come over and apologize himself....he sent the waitress over with a very condescending "apology" stating that they are a family owned business and they are more busy than usual (there were MANY empty tables around us at lunch time) and therefore couldn't be prepared to have enough food. Not to mention the fact that they have been around for at least a decade because their website has reviews from 1999. They should be prepared for the large baseball crowds as this is a standard in St. Louis. And they should be prepared for familys to come out to eat on Sundays. I thought they were very rude and not willing to even try to please their customers. They said they are "constantly trying to adjust to the new crowds so they can do better for the next time we come in". Well I'm sorry but....I spent $48 and didn't even get to have food!!! No way am I ever stepping foot in this place again! Pros: NO IDEA Cons: BAD SERVICE more
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