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Well Fargo does not care about customers - Review by citysearch c | Wells Fargo Bank

Wells Fargo Bank

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Well Fargo does not care about customers 8/10/2009

I have dealt with Wells Fargo bank for a number of years, always had my home loan there. When I purchased a new house it was with Well Fargo Bank. During the transaction I ended up with an equity account, and they explained to me it was cheaper to pay the yearly charge than to close the account. It was $50.00 per year. So I wanted to refinance my house to save some money. And I found out that this equity account was actually a lein against my property, something that I did not know and was never explained to me. So now it cost me another $500.00 to close the account, plus the 2 years of cgarges. When I talked to a representative, they just told me tough. What a rip off. Alls they wanted was their money. I now have an honest bank I deal with and will never do business with Wells Fargo again. Terrible company to do business with. I will tell everybody about this negative experience. Maybe this business will eventually fail. Shame Shame for taking advantage of regular hardworking people. more
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