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Terrible Hair, Very Expensive! - Review by citysearch c | Capello Salon & Day Spa

Capello Salon & Day Spa

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Terrible Hair, Very Expensive! 8/10/2009

I went to Capello's with high expectations and was very disappointed. The stylist came highly recommended, but did a very poor job on my hair. The cut was o.k., but the color was terrible. I have light brown hair with highlights and wanted to go a little lighter. The color came out reddish and brassy, and there were visible demarcation lines from the foils. The stylist seemed to have used 3 different colors with no rhyme or reason. He also was working on 3 clients at once and it took almost 4 hours. Additionally, he seemed more interested in discussing his personal life and partying with the stylist next to him. I paid $170 and felt ripped off. I went to an inexpensive salon and had them "fix" it. Pros: Could not find any. Cons: Crowded, cramped atmosphere...not very relaxing. more
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