My wife and I have been a "customer" of Crestlawn for nearly five years. Our daughter, who was tragically killed in 2005, is buried there. One thing that is very important to us is having the ability to decorate Lori's grave (flowers, small pinwheels, butterflies, etc). We do this tastefully and with total regard for surrounding gravesites as to not infringe upon their spaces. Today, upon arriving at Lori's gravesite for a visit, I found all of our decorations missing. I was shocked, and then as I looked around, I noticed that virtually all of the graves were stripped clean of their decorations. I went to the office to inquire as to where all the decorations could have gone. I was informed that Crestlawn had abruptly and without any notice to its customers decided to now enforce their rules on gravesite decorations, allowing absolutely nothing except fresh flowers in approved containers. This was done supposedly because of complaints by certain customers that people were getting out of
more