When the technician arrived to work on the problem. The lights had come back on. He did what he could to check things out but, he could provide a fix if there was nothing to diagnose. I paid the requested fee although nothing was done. A couple of days later the problem reoccurred and I called them back. They responded and the same technician arrived and was now able to troubleshoot based on the lights not working. Within ten minutes he was able to fix the problem and I was not charged anything for him coming back. Now I consider that good business! Although I did not think I should have been charged the first time because nothing was done, they did not try to rip me off by charging me to come out when the problem resurfaced.
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