I chose Center Sinai because I couldn't seem to find any vets with decent hours and because of my work schedule, I needed all the flexibility possible. Also, many of the vets in LA charge upwards of $20-$35 PER EACH vaccine which is just way too high. They offer a half price vaccine day one Sunday of the month as well as a pet health insurance program that saves you a ton of money (it really does). So I was very excited for our first appointment.
I went in only to be disappointed. The front office staff is usually very rude or just flat out look like they don't like their job. I'm not sure I've ever seen one person seem happy never the less smile in that office. Often times it seems as if you're inconveniencing them by approaching the counter to check in and/or ask questions. The overall office feel is definitely worn down and you can tell they don't take too much pride in keeping things nice. I understand it's a vets office but I've taken my pets to plenty of other vets who present a much more professional feel.
Once called into the room, you often wait an additional 10-15 minutes before the vet even comes in. When they finally DO make it in, they're cranky and unpleasant. While you're spilling your heart out over the concerns of your ""child"" and how worried you are, they do absolutely nothing to ease the worry. By the time they gave me a diagnosis (nothing serious but again I was really worried about her) again, nothing to help take the worry off of me. Just write a prescription, ring in the money and you're off.
They DON'T get excited and say hello to your dog beforehand and it doesn't seem like anyone there even likes animals for that matter. Overall, it's just a bad professional demeanor that REALLY turned me off. A vet is like a babysitter for your kids...it's hard to find one you trust and sure you can deal with the ok ones but you'll always wonder if you come home to them being safe.
If possible, check out any other vet. I took her to the vet on Venice Blvd near the 405 (I forget the name) but I was VERY impressed by these guys! Their prices are a little higher but WELL WORTH IT. I thought Lexi needed an xray (I was almost positive) and they assured me that I did not but if I really wanted them to they would but it was an unnecessary cost. They did a great job of reassuring me about their diagnosis so I felt better about my little girl by the time I left and confident they did a thorough exam. She did get better.
Pros: Easy parking, open 7 days a week, health program
Cons: Unfriendly staff, vets that seem to hate their jobs,and more
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