I'm very sorry to hear you had a bad experience Maribel. However, people who "think" they know more about animals than the doctor are often the ones easily insulted. I have been going to Dr. Bo and Fox Lake Animal Hospital for over 15 years and they have always had the best bedside manners and have always been nothing but compassionate and caring to all my dogs, cats and birds. When one of my puppies that we had purchased came down with parvo the entire staff cared for her as if she was their own and when she died they all, Dr. Bo included, sent us a sympathy card letting us know how sorry they were. When they cut people off in mid-sentence its not to be rude its to get to other necessary information faster so a determination can be made. If I didn't completely trust and believe in this hospital I never would have let 2 of my children volunteer their so they could learn from the best vets I've EVER encountered!
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