My colorist was XocHiTL, she greeted me with a warm hello. She asked the typical questions of what was i looking for, how did i want the color, etc..., but when I had the dumb founded look of this is what i think i want, and i think this type of color, she shook her head and smiled at me, then said, ""I know what you are talking about"". TJ trimmed my dead ends and WOW he is such a conversationalist, I feel like i know him and his family. He provided the exact service I asked for and my boyfriend thanks him. Once I goy home, I felt the color was okay, but when I got to work the next day, no one could tell I had even colored my hair. My co-workers and I tried everything to make it look more appealing, but nothing, so I broke down and called XocHiTL and explained my dilemma, she told me to come back and that we were going to fix where we went wrong. When I walked in there wasn't an attitude or anything, she was the same person I had met the day before. I am overly pleased with the work that I received from my colorist and stylist, and they will definitly be my permanent hair people. So sorry guys, you two are stuck with me. hugs and kisses
Pros: You defenitly get what you pay for
Cons: Have to wait for the best, high price for ends trimming
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