I took my under 18 year old daughter for her first annual exam and tests done. As guardian, I signed for her to receive full treatment...normal procedure...we signed forms stating I was the parent. We had the appt - I was in the room with them through it all. They gave the paper to call in for her test results. We went to lab for full test, but it would take a few days for the full tests and they would call me with those results. A few days passed and no call about the test from the lab down the street, so I called Dr. Deyamert's office and they put me on hold 3 times before they told me they couldn't give it to me over the phone because I wasn't my daughter. They were about to tell me before they found out I wasn't my daughter. (I told them I was her mother calling) First off, why didn't they call me and my daughter to say they were in? They told me after I said I signed a paper, she was under age and I was there physically with her and they still wouldn't give it to me. Receptionist put me on hold again and said it was a Maryland law and they could only give it to her. Why in the world is it a law if you have to call and get it over the phone. I didn't believe them. They didn't know what they were talking about even after I said I signed forms already stating I was the parent. So my daughter called and they said, ""Sorry Dr. Deyampert is out for the day call back Monday."" This was Friday at around the afternoon. I was furious. The receptionist was going to give me the results over the phone, but now the doctor is the only one...WHAT?! She wasn't there all of a sudden? So...I even argued that I could call in and pretend to be my daughter and what they are claiming still didn't make any sense. Not finished! My daughter calls on Monday and they say everyone's on lunch call back later...my daughter sounding disappointed said ok...and they said ""yeah"" and hung up. Horrible....unacceptable....and should be reviewed by a higher board. I am through with them and looking for new doctor. (This was my daughters first appt)
Pros: Distance to house - not worth it after all
Cons: I wish I had seen these reviews before...
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