I was always able to get a hold of someone who was willing to help me. If I called their office looking for someone that person might not be in but someone else was always willing to help anyway. They all work as a team so it was always easy to get assistance or get my questions answered. I was rarely put on hold and when i was it was for so little time that i hardly noticed it. The only drawback was that when I went there there parking lot is on one of those new metered systems and it took me a minute to figure it out.
Pros: Great customer service, always a live person to talk to,
Cons: parking was a little confusing
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