I have been a vet tech in the past working at numerous hospitals in town including the SPCA. Also, I have been a loving pet owner (dogs/cats) for over thirty years. Dr. Stone was/is the best doctor I have ever taken my pets to. He and the entire vet small animal hospital staff were always considerate of my attachment to my pets as well as my attachment to my wallet. Walking out of there, I always felt confident that my pets were well treated and that no unnecessary procedures were administered.
Unfortunately, I discovered a few days ago that the facility moved and is under the name Pet Care Center. I brought my cat in and was set up with a new doctor. The doctor did not discuss options only listing the tests and procedures she was going to start. More specifically, her bedside manner made me feel as if I had no choice. It is my experience on both sides of the veterinary scene that gave me the where with all to suggest that we proceed a bit slower, something that Dr. Stone and Co. would do without prodding. You never had to ask how much or what possible options versus outcomes were available. These are discussions that were initiated from the moment you entered the exam room by the doctor.
Money is a factor as it would be with any member of the family that suddenly needed medical attention or scripts. However it is still very little compared to the stress put on the patient and that is the true acid test of a doctors interest and respect for patient and owner.
I will not be going back to Pet Care Center. I will be tracking down Dr. Stone and if he is no longer practicing then I will follow his suggested replacement.
Pros: sincere, respectful, caring
Cons: bought out by pet care center
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