It's poor business conduct like Playless Water Heaters and Plumbing that tarnish customer's confidence in hiring quality work at the time of need. Not only the work performed was incorrect, gave us a smaller size tankless water heater that is not sufficient to heat our house, we were charged the larger sized tankless unit. The first guy we sent out was inexperienced, they had to send out another person who claimed was the 'top' plumber. When the 2nd guy came out, wanted more money to undo and correct what the first guy did wrong. we called the owner saying we should not have to pay additional for something else his first inexperienced guy did, owner hung up on us. Then the tankless unit had problems itself, did not pass permit inspection, owner would not own up to their ""licensed"" responsibilty. we had to hire another licensed plumber to redo everything that cost us more than we had to in the first place. worse experience ever, would not wish upon anyone else. learn from this and stay clear. i would give many NEGATIVE stars rating if the rating selection allows it.
Pros: ABSOLUTELY NOTHING
Cons: POOR INSTALLATION QUALITY, WILL NOT OWN UP TO BAD WORK DONE
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