On my recent trip to New York I made a special trip over to Brooklyn to visit Peter Luger. Arriving right on time for my 10:45 reservation the door was locked. The bus boy wouldn't even let us in to talk to the manager about their error. When the manager did come out he apologized and said they had already turned the broilers off so that there was nothing he could do. By the way, they had confirmed the reservation twice by phone.
Cons: Poor Organization
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