First, we moved into the house and signed a lease for the first time as totally new to this process. She failed to inform us about any information we needed prior to signing the lease, so that delayed everything a day or two.\r
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She informed us that all complains must be brought to her attention before vacating the property or else we will be charged for it. During the winter months, handles were falling off toilets, doors, and closets. A storm blew off the back porch screen door, I informed her of all of this, still have a copy of the e-mail with date, time, and everything. \r
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We left the property about June, and low and behold a letter sent in the mail about ""Damages to the property,"" and ""Residents left in horrible condition."" She made no effort or attempt whatsoever to fix any of the problems we had with the house and now is trying to charge us for her negligence. \r
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If you have an emergency in the evening try to avoid calling her. Our pipes froze in the middle of the winter and filled the basement with water. I placed a call around 10:30 P.M. and was returned with a tone and manor that sounded like I was a pain in her you know what while her property was flooding. She even lists her number in the contract and specifically outlines these sort of things. \r
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Beware renters, your going to get yourself into a headache in renting with GLS.
Cons: Where should I start?
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