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above and beyond - Review by citysearch c | Ridgeview Dental Care

Ridgeview Dental Care

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above and beyond 7/22/2009

I started going to Ridgeview Dental Care a few years ago mainly because of how close it is to my house( I live on fort meade). My husband is a career soldier so I have been to MANY offices thanks to moving every few years. I have never been to an office that does so much for there patients. Right from the first appointment. They check all my insurance stuff. they only did what my insurance would pay for in full. I've never gotten a random bill for services after the fact because my insurance didn't cover it. (I've had that happen to many times in other offices). I've gotten a few fillings done. The money lady was funny and nice. Told me what I had to pay out of my pocket. The Dr was great. He told me that the needle may hurt when i was getting numb. It was uncomfortable but i was expecting worse. I'm encouraged to schedule my next cleaning before I leave so i can have the late in the day times i need for work. I don't have to worry about forgetting the appointment because i'm scheduling it 6 months in advance because they have a chipper girl who calls and makes sure i got a postcard and the date is still good for me. If the date isn't good that's when it gets alittle tougher. There late appointment fill up quick so if i have to move my appointment sometimes i have to take a date pretty far out. But they offer to call me if they get a cancellation and THEY ACTUALLY CALL ME! i was shocked. I was able to get in on a earlier date. Ive had neighbors get mad because they missed a few appointment and got charged but they make it almost impossible for you to forget. There almost annoying about the reminders and if you do forget they give you a warning. So i ignore those friends. I figure it was there fault and they should be able to remember an appointment. All in all this is a wonderful office with caring people who know there stuff. I'm going to miss it when we get new orders. Pros: always above and beyond there job. No their stuff Cons: getting a late appointment more
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