I had been a big fan of Jay & Lloyd's, but no more. My 85 yr old mother orderd a turkey platter for dellivery (she was home ill). They sent her dried-out pieces of turkey that they never would have served in the restaurant. When I called to speak with one of the owners to complain, all he said was ""Aw, next time you're in the restaurant we give you some extra meat"". Is he kidding? He should have apologized and offered to send my mother a replacement dinner. We won't be back!
Cons: poor service; bad quality meat
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