How many times House Pro has been to my residence I don't know, but I have had to be personally involved in every single one of their visits to make sure the problems are rectified. They have rarely fixed the root cause of the problems, only treated symptoms, like clogged drains, for example. This means I have to call them back repeatedly for the same problem. Their technicians are all of differing skill levels and attitudes, which means you better hope you get a good one. Also, NEVER sign a maintenance agreement with them because it's worthless. They say they offer 10% discount on parts and labor and 24 hour service, but the 10% ends up being meaningless because of all the calls due to irregular service, and the ""24 hour service"" part of it applies to everyone who calls. It's frankly, a scam. Oh, and if you let them do a diagnosis on your home, expect to fail. This way they can replace everything you have with brand new equipment...which isn't covered in their service agreement either. Go figure.
Pros: They know what an air-conditioner is.
Cons: They often don't do a thorough job of fixing it.
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