Despite the fact that we were picked up at 6 AM for a 2 PM departure, the driver was courteous and did a fine job. (Trinity refused to take us for a 2 PM flight.)
The drive home was a nightmare. We had to wait 45 minutes at JFK for a pickup. The driver then had to pick up two other sets of people at JFK. Leaving JFK, the driver missed the turnoff for the Veranzano bridge despite the fact that he had a GPS in the van. We ran into heavy traffic as we had to go through Brooklyn to get on the QBE. By this time traffic was even worse. Then onto Newark for another pickup and onto the NJ Turnpike which was a crawl all the way to a south NJ dropoff and then through Philadelphia at rush hour. We arrived home 6 hours after we cleared customs. On top of a 28 hour trip from Asia the ride was brutal. The driver did not have the interpersonal skills to handle exhausted customers. Truly, a ride from hell.
Pros: They showed up
Cons: Inexperienced driver - pickups/dropoffs all over the place
more