I am so impressed with this company. Called on Friday night around 11 pm with a problem with my air conditioner. Told answering service what was wrong and within ten minutes I was called back by the repairman. I told him that I could wait until the morning so that I didn't have to pay the extra after hours fee but I wanted to be first on the list in the morning. Sure enough - 7:05 the next morning I got a call from their dispatcher that the technician was on his way and would be there within a half hour. I did spend a little over $500 for the service but I feel confident that the problem is solved.
Pros: Professionalism
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