i called in the morning on friday with my freezer beginning to thaw. with the weekend coming and panicked i thought i was going to lose a lot of steaks and roasts. they said they could be here between 1 and 4. showed up in the window time as stated (that is something you dont see very often} went into the freezer side of my refrigerator and located a heater problem. the tech explained the function of the failed part which made sense to me. he had parts available in his truck stock so it was fixed the first time out. all in all i was really comfortable with the whole operation and would use them again. thanks guys. you made my weekend. cameron
Pros: technician seemed to know exactly what he was doing
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