""Employees too surly to work in fast food"" - This comment is accurate. We witnessed shocking and unacceptable behavior by an employee of the store and insisted adamantly on speaking to the management about it, but were given a snotty, dismissive response. From this we can infer that behavior that would certainly get the employee fired from food service jobs is tolerated in this store. There is also a very consistent history of customer complaints on this subject of staff ineptitude and bad attitude. The owner of the store lives out-of state and cannot supervise his employees, so they think they can be openly hostile and abusive towards the customers and get away with it. These neurotic children have a self-image so unrealistic as to give the impression that they are mentally ill.
Pros: Could be a mid-level bookstore if it were not for the staff
Cons: Obnoxious staff, attitude, dirty, mismanaged
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