I am just irritated that I gave them $2000 for a deposit ( $500 per pet plus $1000) . According to their lease they have 60 days before they are required to return it to you. Well you can count on them taking the entire 2 months - even if all the inspections were completed the day after you leave.
Additionally, their standard fees are ridiculous - upon leaving we were given praise by 4Star for how much we cleaned - yet in the end the ""standard fees"" still added up to $345.
In addition to all this, don't expect them to respond to you unless it is convenient for them. We rented in the fall with the expectation of using the advertised fireplace. We used it for about 2 weeks which was great until the unit above us complained of smoke entering their home. We contact 4star - they sent someone to clean it, we tried a fire again, but still the smoke entered the unit above. From then on, 4Star basically said too bad - it is the owner and the HOA's problem. Turns out this problem was already a known issue. So our heating bill went up and we never heard from them again.
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