when I hired them they were FSTN and in the last correspondence the letter head had changed to Safe Tax Help. I understand as they had received 40+ Better Business Bereau complaints... My story is they did recover over $1200 but billed me for $1400. I lost $161 in the process of 2 years. it is a legalized ponzi and I was the mark.
Pros: they will obtain penalties & interest
Cons: they will keep 110% of what they recover
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