Eric (co-owner?) was quick to give me a price on installing a new furnace and central air conditioning in our new twelve hundred square foot addition. The price was written down and circled....NO TAX!!!!!!. Of course when we were billed for the balance...tax was added!. After several rude phone calls from Kim, finally the tax charge was removed. The tech that was assigned to our project (the best tech they had I was told) quit the company after only a few days of laying out my house, so I was blessed with a total rookie who had never done this before but was promised help was just around the corner. I could go on and on but what led me to wright this in the first place is that it is July 29th, 2009, it is 103 degree outside and even with our air conditioner on....it is 100 degrees upstairs! Eric did not pull a tape measure nor did he consider the additional square footage when "estimating" the bid, plus took over two months to finally finish the job plus I had to rent the equipment and cut the foundation myself in order to get the pipes from the old house to the new, which took me an extra week to do! AND I ACTUALLY PAID THEM!!!!!!!!!!! Not only did a rookie do my entire house, (no fault of his own, he was promised back up which never showed) we are now suffering with a sub standard system which will cost us several thousands of dollars to fix. The friends that recommended Burien Natural Gas to us had them install a new gas fireplace, which works only when it feels like it which is VERY seldom! Would I recommend them?, that choice would be your own.
Pros: takes money very quickly
Cons: forgets who you are after taking your money
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