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If things can be screwed up, this agency will see to that! - Review by citysearch c | Lauren D Stone Insurance

Lauren D Stone Insurance

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If things can be screwed up, this agency will see to that! 7/21/2009

I would not recommend this agency. Simple transactions such as changing coverage amounts, adding a car,or deleting a car ALWAYS get screwed up. This agency cannot do anything right the first time. One time an adjustment resulted in a $24 refund. They told me that the State Farm computer system could not issue a refund check. I called three times, got the same response. I had to report them to the Texas Insurance Administration before getting a refund check. Pros: None Cons: Poor Customer Service more
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