I booked package for facial and a massage. The massage was great however, the facial was a disaster. I didnt' realize at the moment but as soon as I was home and looked in the mirror my nose had 3 bruised red marks from the Facial tech's attempt to extract blackheads. I should of realized something went wrong when i screamed when she was pressing extremely hard to get the blackheads out. If anyone knows if blackheads dont come out obviously the pores aren't open enough to extract them. I guess this person missed that day of class in facial school. There were also blackheads around my lip area that were still there, I thought this was deep pore cleansing??? Well, eventually i complained the next day and they only offered me a gift certificate not my money back which is what i wanted. They came up with excuse after excuse explaining why my nose was red obviously this must happen on a regular basis. So if you want to have your faced messed up for a week than go for it but this place is not for me.
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