I have a well-developed relationship with Impressions Printing and Graphics that goes back more than a year, when our company began using it to produce our made-to-order text books. I have nothing but the highest praises for Impressions. They produce first-rate books at a very affordable price, and have handled several "rush jobs" for me, and always got the product delivered on time. The staff is helpful and pleasant, and I'm extremely grateful we have established a relationship with this company. About the only complaint I can come up with is that at first we didn't always receive invoices in a timely manner, but that one minor irritation has long since been corrected.
I'm sorry that the previous reviewer had a bad experience, but I can't help but believe that her experience was an unfortunately exception, rather than the norm.
Pros: inexpensive, helpful, high quality product
more