I wasn't able to shift my boat out of gear and into neutral. I spoke with a couple of mechanics via phone and all recommended pulling it out of the water to diagnose problem and fix. I left a voice mail at the Norcal Marine on Friday and received a call back the same day. I spoke with Simon and described the problem. Simon was knowledgeable about our engine and was confident he knew what to do to fix it. He was able to trouble shoot our problem over the phone and said he was happy to help. His help and honesty about how to fix the problem saved me the expense of hauling our boat out of the water. With his advice, my friend and I were able to get the boat back in gear and running at no cost.
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