With 3 dogs & 3 indoor cats we had been dedicated clients of Redwood Animal Hospital for well over 10 years now. I have always thought that both Dr Woolley and Dr B are excellent, caring vets and the technical staff was great. Recently, however, I had a very negative experience with one particular clerical employee. She actually 'lied' to me! I discovered this only because when I stopped in she (the liar) was at lunch and in having a conversation with the technician that was covering the front desk, I found out I had been lied to! It was not a new person, but someone that has been with them for a long time. Makes me wonder what other lies I was fed. Seriously considering finding a new place to give my business to.
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