Awful! Office is run in a fashion that makes it obvious that profit is the utmost concern. Office double booked my children (instead of the two appointments that I specified) and then told me to reschedule when I was 10 minutes late for the first of two appointments. Attempts to resolve the issue resulted in the office telling me that it is standard. The office staff continually told me that more time was needed to get two children ready for an appointment. (Obviously, that's why I'm late and I understand.) The staff refused to acknowledge that there were two appointments booked back to back (they told me they were booked together). The only logical conclusion is that the children were double booked and consequently the doctor would be able to bill twice the services for the same block of time.
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