I've been a lifelong customer of Best Buy and probably will continue to be. Yea, it takes a long time to get an associate's attention if it's busy, but try going to Wal-Mart or Target and see if they know anything about what you're looking for. They've gotten better with phones, as they actually have an employee behind a little cubicle just there to handle phone calls. I love that they do price matching and more often than not are already less expensive than Target or Wal-Mart.
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